We’ve made service quality and assurance, as well as the ability to ‘self-serve’, integral to our interpreting with an advanced, state-of-the-art, live system. Clear, easy-to-read dashboards display service data to give unique insight. Highlight reports, and detailed, ‘as it happens’ feedback, are all available at the touch of a button.
- Comprehensive, accurate data enables ease of service tracking and analysis, so dedicated client managers can make recommendations for improvements in efficiency and cost
- Feedback can be reviewed so that our provision can respond to changing requirements and trends
- Service reviews, based on live data, address every quality aspect of performance, and enable rapid, flexible response to organisations requiring people-centred, on-demand language support
“As technology is getting more advanced and reliable across the world, telephone and video interpreting is becoming increasingly popular. It is easier and flexible, cost – effective and less time consuming, and will help to reduce carbon influence on the Earth.” Dana Tutina, Operations Manager
Telephone and video interpreting
Urgently need an interpreter? Whatever the situation, you can be connected within 60 seconds to an experienced language specialist.
Using our mobile phone app for telephone interpreting, or self-service via our customer portal or website, you can access on-demand telephone and video interpreting support at a moment’s notice, all backed by our full-system monitoring.
Your situation does not have to be urgent. Telephone and video interpreting are viable options for language support, with significant cost-savings attached. As well as a commitment to carbon neutral practices, you’ll be supporting more service users than ever before, and with less budget.
Talk to us today about using telephone and video interpreting to start to reduce your costs.
Face-to-face interpreting
Enable2 interpreters are fully compliant, highly trained and affiliated to national bodies. Our language specialists are chosen for their complete command of your sector’s vocabulary and understanding of the outcome required.
We understand the sensitivities of language support situations, including legal and third-party scenarios, so our live system will automatically select the right interpreter, with the appropriate security clearance, for your setting.
Where the situation may be challenging, a calm, professional approach can be relied upon, as well as an empathetic approach to all parties.
Written translation
Rapid, accurate and efficient translation, with a 100% fulfilment rate. Clients trust us with all sensitive documents, such as assessments, court documents and medical records.
Translation assignments are carried out by qualified language experts, chosen for their experience in your sector and document type. Attention to detail produces high-quality translations, including for immigration, legal, medical and financial purposes.
- Members of the Association of Translation Companies (ATC)
- Members of the Institute of Translation and Interpreting
- Affiliates of the Chartered Institute of Linguists (CIOL)
Full tracking and monitoring of all translation services is carried out by Client Services, working with you to identify where efficiencies and savings may be made.
Request translation for any document type online or through our website portal. You’ll receive a quote and a date for completion.BSL and sensory interpreting
Our BSL (British Sign Language) and sensory interpreting service is available 24 hours a day, 365 days a year. Our interpreters are registered with the appropriate regulatory bodies and fully compliant.
- The NRCPD (National Registers of Communication Professionals working with Deaf and Deafblind People)
- The ALS (Association of Lipspeakers)
We are committed to providing exactly the right support for your situation, with a professional who is experienced in your setting, including legal, employment, medical, health or education.
- BSL interpreters
- Deafblind, or Manual and Hands-on Signing interpreters
- Deaf Relay interpreters
- Lipspeakers
We will provide BSL and sensory interpreting service in the most cost-effective way possible, fully tracked and monitored by our live system, and reviewed by our Client Service.
